Terms and Conditions

Postage & Packaging
  
In the UK
Orders up to £20 will be sent Royal Mail Recorded Signed For delivery.
Orders over £20 will be sent Royal Mail Special Delivery.
 
Orders up to £10 - £1.95
Orders up to £20 - £2.50
Orders up to £30 - £3
Orders over £30  - FREE DELIVERY
 
Overseas 
Flat rate of £3.50 on all orders up to £30.
Orders over £30 - FREE DELIVERY 
 
Payment
 
You can pay securely online via PayPal using credit or debit card. (You don't need a PayPal account to use this service.) If you would like to pay by cheque, please email us. Orders will be dispatched usually 1-3 days after receiving cleared funds, but on rare occasions may take longer. Please email us if you have not received your order after 28 days.
 
Returns
 
If your items are damaged in the post
Please email us to let us know as soon as possible. Then return the item with all components and packaging for a refund or replacement. Make sure you obtain proof of posting.
 
If you change your mind
Please email us first. A refund (including original postage) will be given as long as you return the items and all components in their original condition, plus all packaging, within ten days of receiving them. Make sure you obtain proof of posting. Earrings can be refunded, but a cost of 50p will be deducted to pay for changing the ear wires.
 
Privacy
 
We take your privacy very seriously and will never pass on your details to third parties.

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